Privacy Policy.

1. Who We Are

ANR Digital (“we”, “us”, “our”) is committed to protecting and respecting your privacy. We act as a digital infrastructure partner, providing web design, managed hosting, SEO, and client portal access.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller. We are registered with the Information Commissioner’s Office (ICO) under registration number: C1918055.

2. The Data We Collect

We collect and process the following data to provide our services effectively:

• Identity & Contact Data: Name, business name, email address, phone number, and billing information.
• Technical Data: IP addresses, browser types, time zone settings, and operating systems used to access our website or Partner Portal.
• Usage Data: Information about how you use our website (tracked via anonymised analytics). Please note: We do not deploy tracking pixels or marketing analytics within the Partner Portal.
• Client Project Data: Information, assets, and credentials required to build, host, and manage your web infrastructure.

3. Lawful Bases and How We Use Your Data

We will only use your personal data when the law allows us to. Under UK GDPR, our primary legal grounds for processing your data are:

• Performance of a Contract: Setting up and managing your hosting environment, building web assets, delivering SEO services, processing payments, and granting Partner Portal access.
• Legitimate Interests: Responding to sales and technical enquiries, maintaining site security, improving core site functionality, and managing routine business operations.
• Legal Obligation: Retaining invoice and payment data to comply with statutory UK accounting and tax laws.

4. Third-Party Processors & International Transfers

To deliver an enterprise-level service, we partner with specialised infrastructure providers. Your data may be processed by:

• Secure Cloud Infrastructure: Premium UK-based managed hosting environments used to store client websites, databases, and Partner Portal data securely.
• Marketing Analytics: Platforms such as Google and Meta for traffic analysis and performance monitoring strictly on our public-facing marketing pages.
• Payment Processors: Secure billing gateways (e.g., PayPal) to handle retainer and project billing.

Where third-party partners (such as Google, Meta, or PayPal) transfer personal data outside the UK or EEA, we ensure appropriate legal safeguards are in place, such as standard contractual clauses or official UK adequacy decisions. All third-party partners are required to respect the security of your data and comply fully with UK data protection regulations.

5. Cookies and Tracking Technologies

Our public-facing website utilises cookies and analytics tools to analyse traffic and optimise user experience. These tools collect anonymised data about browsing behavior. You can manage your cookie preferences through your browser settings. Absolute privacy is maintained within our client portal; no marketing or tracking cookies are deployed inside the secure Partner Portal.

6. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your data is strictly limited to those with a genuine business need to know.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or statutory reporting requirements.

7. Your Legal Rights

Under UK data protection laws, you have rights regarding your personal data, including the right to:

• Request access to your personal data.
• Request correction of incomplete or inaccurate data.
• Request erasure of your personal data.
• Object to or restrict the processing of your data.
• Request the transfer of your data to another party (data portability).

Right to Complain: You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the opportunity to address any concerns directly with you before you approach the ICO, so please contact us in the first instance.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your legal rights, please contact our founder directly:

Company: ANR Digital
Name: Aidan Rowe
Email: aidan@anrdigital.co.uk
ICO Registration: C1918055
Registered Address: Didcot, OX11, United Kingdom (Full residential details withheld for privacy in accordance with ICO domestic address guidelines).